This letter will focus on time saving strategies designed to benefit you in the area of delegation and putting your business on auto pilot. For the greater part, this is a low-cost idea that anyone can implement.
I have gone to the office of several REALTORS(R) to see how they run their business. In doing this I have observed almost all of them take notes or use a Dictaphone to remind themselves of the things they need to do.
This works well, however with this method, I find that you often have to duplicate the delegation of tasks to various team members. Or you have to hunt for pen and paper when the need arises to scribble down what it is that you want to have delegated, often misplacing the note.
To streamline this task, it is far more effective to have an answering system setup on a private phone line, beside the desk of your Service Coordinator so they can deal with the delegation of these tasks. If you have a voice mail phone system in your office, you may not need a private line.
This eliminates the need to remember to call in at specific times to speak to someone on your team in order to have things done. For example, when you get out of an appointment you can get any special requests asked of Buyers, Sellers or other REALTORS(R) off your plate immediately. An even better benefit is that we are often closer to a phone then we are to a pen and paper, especially when driving a car.
I have found that on those occasions that a phone is not available and I have to use my Dictaphone, the natural inefficiency is that you have to repeat every task and you often have to sort through the messages to find the one that is relevant.
You can also have your clients leave messages that are not of immediate importance, such as the name of showing agents for following up, or the need for new feature sheets etc.
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